Your questions on all things Zoflora - from where to buy your favourite fragrances to using disinfectant safely - answered by our experts.

Zoflora box of lemon zing next to sponge

Zoflora Concentrated Multipurpose Disinfectant
Undiluted Zoflora can be poured down ceramic and metal sinks, drains and toilets to kill bacteria and viruses, whilst also eliminating odours.

Zoflora disinfectant can also be diluted and used as a spray to create fragrant freshness throughout the home. Do not allow contact with polished wood, painted, varnished or composite granite surfaces. Zoflora is not recommended for use on concrete, concrete imprint driveways, patios, or other dyed outdoor surfaces.

Zoflora Multipurpose Disinfectant Cleaner
The convenient, ready to use spray is perfect for clean ups all around your home and workplace. Zoflora Multipurpose Disinfectant Cleaner can be used wherever grease and grime are found, such as fridges, hobs, and worktops. As well as cutting through grease and grime, this format also kills 99.9% of bacteria and viruses including the COVID-19 virus (SARS-CoV-2), whilst eliminating odours and filling spaces with beautiful fragrance for 24 hours.

Zoflora Disinfectant Mist
Zoflora Disinfectant Mist can be used all over your home to quickly and easily KILL GERMS Beautifully. It’s suitable to use on soft furnishings to disinfect sofas, throws and pet bedding, as well as killing 99.9% of viruses and bacteria on hard surfaces, such as door handles . As with all Zoflora products, it also eliminates odours and fills spaces with beautiful fragrance for 24 hours. It’s also touch-dry in 45 seconds!

*Zoflora is not suitable for use on polished wood, painted, varnished or composite granite surfaces. Zoflora is not recommended for use on concrete, concrete imprint driveways, patios or other dyed outdoor surfaces.

Dilute Zoflora Concentrated Multipurpose Disinfectant 1 to 40 with water. One capful (10ml) of any bottle size – 120ml/250ml/500ml – will make approximately 400ml of full-strength disinfectant.

Zoflora Concentrated Multipurpose Disinfectant should be diluted 1 in 40 with water, and retains its germ killing power for 2 weeks from dilution.

Zoflora can be used neat down toilet bowls, drains and plugholes to eliminate odours and kill 99.9% of viruses and bacteria.

Yes, Zoflora Concentrated Multipurpose Disinfectant can be used in homes with septic tanks.

Do not mix Zoflora with other chemicals or cleaning products. This usage is untested and could be dangerous.

Unfortunately, we have never tested this method, so we are unable to recommend mixing different Zoflora fragrances.

We do not recommend using Zoflora Concentrated Multipurpose Disinfectant in any electrical appliances. The undiluted form of the product is highly flammable, and this method is not tested.

Product information

Got a question about the Zoflora range or concentrated disinfectant? Check below to find the answer!

Zoflora box and bottle of lavender escape

The Zoflora range is available in a number of beautiful fragrances: Fresh Home Mountain Air, Fresh Home Coastal Breeze, Fresh Home Green Valley, Lavender Escape, Secret Garden, Bouquet, Linen Fresh, Country Garden, Honeysuckle & Jasmine, Mandarin & Lime, Twilight Garden, Pink Grapefruit, Lavender, Summer Breeze, Bluebell Woods, Tropical Twist, Lemon Zing, Springtime, Hello Spring, Midnight Blooms, Summer Berries, Paradise Peach, Coconut & Lime, Fig & Cedar, Rhubarb & Bergamot, Peony Blush, Rose Noir, White Blossoms, Orchard Pear, Violet & Mimosa and Spiced Plum.

Limited edition fragrances are also available from time to time including our winter range: Winter Spice, Winter Morning, Sparkling Spruce, Frosted Peppermint, Cranberry & Orange, Warm Cinnamon and Festive Fireside. 

We have also launched a Zoflora designed specifically for pet owners. Zoflora Fresh Home Odour Remover and Disinfectant helps to tackle unpleasant pet odours within the home while still removing 99.9% of bacteria and viruses. This includes our Green Valley, Coastal Breeze and Mountain Air fragrances which have been specifically developed to be better tolerated by your pet’s delicate sense of smell.

From time to time we like to add new fragrances to the range, and this means that we have to discontinue others. Unfortunately, Wallflower, Flowershop, Lily Fresh, Cool & Fresh and Carnation fragrances are now no longer available. Please see the products section of this website for more details.

A disinfectant is a substance which contains chemicals that kill viruses and bacteria. Zoflora concentrated antibacterial disinfectant has a unique triple action formula which kills viruses and bacteria with an effective odour neutraliser and a selection of bespoke, high-quality fragrances.

Zoflora products can be used as often as required throughout the home to keep surfaces and areas hygienically clean and smelling fresh.

The active ingredient is benzalkonium chloride.

We are constantly exposed to various microorganisms in our daily lives. Most of these microorganisms are harmless, and some actually help to keep us healthy. But some microorganisms can be harmful and cause real health hazards such as food poisoning, sickness and diarrhoea, and coughs and colds.

These harmful microorganisms are known as 'germs'. These "germs" live all around us on surfaces, in the air, in plants, pets and people. Examples of harmful microorganisms include:

  • bacteria e.g. salmonella, which can cause food poisoning
  • viruses e.g. rhinovirus, which can cause colds
  • fungi e.g. candida, which can cause thrush

Disinfection reduces the number of microorganisms to a level not harmful to health. When diluted 1 part Zoflora to 40 parts water, Zoflora antibacterial disinfectant kills 99.9% of viruses and bacteria found in the home. Click here to find out more about the viruses and bacteria that Zoflora is effective against, and how to prevent infection. Use disinfectants safely. Always read the label and product information before use.

We can assure you that Zoflora is not tested on animals, nor are any of the ingredients within the product by our suppliers.

Our Zoflora trigger spray bottles are now available to purchase online exclusively on our website. You can find them here. 

Empty trigger bottles are available to purchase online at

Alternatively, refill your Zoflora Multipurpose Disinfectant Cleaner bottle with diluted Zoflora Concentrated Disinfectant.


Make sure you're using Zoflora safely around the home by reading the answers to some common questions.

Zoflora box and bottle of lemon zing

When correctly diluted, Zoflora antibacterial disinfectant, and all the other Zoflora products in the range can be used around children. However, undiluted Zoflora is harmful if it comes into contact with the skin or is swallowed, so always keep the container out of the sight and reach of children.

When correctly diluted, Zoflora disinfectant may be used where most pets are kept. It will kill 99.9% of bacteria and eliminate unpleasant odours. Do not allow pets to lick or walk on newly treated surfaces - keep them off until everywhere is dry. When disinfecting pet toys/feeding bowls, rinse thoroughly after disinfection and dry before returning to the animal. Zoflora is not suitable for use in vivaria or other housing where reptiles are kept. Use disinfectants safely. Always read the label and product information before use.

Undiluted Zoflora antibacterial disinfectant may cause sensitisation or irritation when it comes into contact with the skin and it is recommended to wear rubber gloves when using. If splashed in the eyes or on the skin, wash well with water and consult a doctor. Wash your hands after use.

If swallowed, seek medical advice immediately and show the container and label.

Click on the option below to download a safety data sheet

Can't find what you're looking for?

Got a question that's not covered here? You might find the answer on our main Help Hub.

Zoflora box of hello spring next to white flowers

If you haven't been able to find what you are looking for in these FAQs or on the main Help Hub, or you just want to get in touch, please don't hesitate to contact us

Telephone: 01484 848200
Or write to us at:
Thornton & Ross Ltd

Please send proof of purchase, the batch number and details of the problem to the below email address and a member of the team will get in touch: