Terms and Conditions

ATTENTION: This legal notice applies to the entire contents of this website under the domain name www.zoflora.co.uk (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website. Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this Website. This notice is issued by Thornton and Ross Ltd (Company).


1.1 You may access most areas of this Website without registering your details with us.

1.2 By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.

1.3 The Company may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.


2.1 You are permitted to print and download extracts from this Website for your own use on the following basis:

(a) no documents or related graphics on this Website are modified in any way;

(b) no graphics on this Website are used separately from accompanying text; and

(c) the Company's copyright and trade mark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with paragraph 2.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

2.3 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.


3.1 While the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period.

3.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.


4.1 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from this Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) for which you have not obtained all necessary licences and/or approvals; or

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.


5.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the website;

(b) you do not create a frame or any other browser or border environment around this Website;

(c) you do not in any way imply that the Company is endorsing any products or services other than its own;

(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;

(e) you do not otherwise use any trade marks displayed on this Website without express written permission from the Company;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 The Company expressly reserves the right to revoke the right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of paragraph 5.2.


6.1 While the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material.

6.2 The material on this Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.


7.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

7.2 While we take all reasonable attempts to exclude viruses from this website, we cannot ensure such attempts will be successful and we do not accept any liability for such viruses. You are recommended to take all appropriate safeguards before downloading information from this website.

7.3 Nothing in this legal notice shall exclude or limit the Company's liability for:

(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or

(b) fraud; or

(c) misrepresentation as to a fundamental matter; or

(d) any liability which cannot be excluded or limited under applicable law.

7.4 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

7.5 You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses arising from or related to your breach of any of these terms.


This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.


9.1 Open to all UK, Channel Island and Isle of Man residents aged 18 and over, except employees and families of the promoter and its affiliate companies, agencies and anyone professionally connected with the promotion.

9.2 Only one prize can be won per named entry per competition.

9.3 The answers sent in response to any competition may be used for publicity and internal purposes. To that extent, by entering the competition, all entrants agree to grant a royalty-free, perpetual, worldwide license to the Promoter and their agents to use the answers submitted in any media. Entrants also waive any moral rights under the Copyright, Designs and Patents Act 1988. By entering this competition the winner assign to the promoter the copyright and all intellectual property rights in their entry which includes all text elements submitted.

9.4 Full prize details are stated on the competition page, the full Zoflora range relates to the following products:

  • 1 x 120ml bottle – Twilight Garden, Bouquet, Lavender Escape, Linen Fresh, Lavender, Country Garden, Summer Berries, Sparkling Spruce, Midnight Blooms, Springtime, Honeysuckle & Jasmine, Tropical Twist, Paradise Peach, Winter Morning, Cranberry & Orange, Winter Spice, Warm Cinnamon, Festive Fireside, Hello Spring, Pink Grapefruit. 
  • 1 x 250ml bottle – Lemon Zing, Very Berry, Summer Breeze, Mandarin and Lime, Secret Garden, Honeysuckle & Jasmine, Pink Grapefruit, Winter Spice, Cranberry & Orange, Twilight Garden, Tropical Twist. 
  • 1 x 500ml bottle – Fresh Home Mountain Air, Fresh Home Green Valley, Fresh Home Coastal Breeze, Bouquet, Bluebell Woods, Linen Fresh, Lavender, Pink Grapefruit, Springtime, Lemon Zing. 

9.5 The prize is as stated and no other cash alternative is available.

9.6 Incomplete, illegal, illegible, indecent or late entries will not be accepted. The promoter cannot be held responsible for any internet service interruptions or electronic fault.

9.7 Each and every entry submitted throughout all competitions will be judged by a panel of judges, the judges' decision is final and no correspondence will be entered into. Details of the judges can be obtained by contacting Zoflora Competitions, Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ. Except where prize draw mechanism is stated, this will be a random selection.

9.8 By entering the promotion, entrants agree to be bound by these terms and conditions and by the decision of the Promoter, which are final in all matters relating to the promotion. The Promoter reserves the right to withdraw or amend any promotion in the event of any unforeseen circumstances outside their reasonable control. The Promoter reserves the right to terminate or temporarily suspend any featured promotion in the event of technical or other difficulties that might compromise its integrity.

9.9 Entrant's data will be collected and the entrant will be given the choice to opt-in to receiving promotional and marketing information from Zoflora and on occasion third parties chosen by Zoflora, when submitting their personal data. All promotions featured on this site and these terms are governed by English Law and subject to the exclusive jurisdiction of the English courts.

The promoter of the Competition is Zoflora, Thornton and Ross LTD Linthwaite, Huddersfield, HD7 5QH.



Zoflora National Fragrance Week Email Competition

This promotion opens on 22/03/2024 and closes at Midday 29/03/2024. One winner will be selected at random and contacted via email. Entrants must be 18+ and residents of Great Britain (England, Scotland and Wales). By entering the promotion you agree to be bound by the terms and conditions.


The Promoter of this Promotion is Thornton and Ross Limited whose registered address is at The Globe, Third Floor Bridge Street, Slaithwaite, Huddersfield, England, HD7 5JN and the Promoter shall not be liable for any interruption to this Promotion whether due to force majeure or other factors beyond the Promoter’s control.

Method of Entry

  • No purchase necessary.
  • Entries will open on 22/03/2024 and close on 29/03/2024. All entries must have been received by the Promoter by 12:00pm on the closing date.
  • To enter the promotion and be considered for the prize draw, entries can be entered via the link in the National Fragrance Week Competition email sent to entrants from the info@zoflora.co.uk email addresses. The entrants can take part in the promotion by clicking on the link and completing and submitting the questions outlined in the Zoflora National Fragrance Week Competition Email.
  • All entries will be put into a draw and one winner will be selected at random from all entries received by the end of the promotion.
  • Entrants must answer/complete all questions or the entry will be treated as void.
  • Entrants must be 18 years or older to enter the promotion and a resident of England, Scotland and/or Wales.
  • Entrants must have internet access.
  • One entry per person allowed. Duplicate entries will be removed.
  • This Promotion is only available to consumers (e.g. not to any business or reseller). Bulk entries made from trade, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize award will be void.
  • The Promoter reserves the right, in its absolute discretion, to disqualify participants who it considers to have not complied with any of these terms and conditions; or any participant who it reasonably believes has interfered with the fair running of this promotion.
  • The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims and entries including, without limitation, to require further verification as to the identity, age and other relevant details of a participant and before accepting a claim or entry as being valid.
  • By completing and submitting the questions, the entrant agrees to be bound by these Terms and Conditions.

Prizes and Winners

There will be one prize, the prize will consist of:
1 x Tulip & Peach Blossom Multipurpose Cleaner
1 x Linen Fresh Mist
1 x Caribbean Grapefruit and Lime Power Bathroom
1 x Springtime Multipurpose Wipes
1 x Midnight Blooms Carpet Fresh & Care
1 x Sunshine Escape Concentrated Disinfectant
1 x Springtime Concentrated Disinfectant
1 x Lemon Zing Concentrated Pod

  • The winner(s) will be the one entry randomly selected from all entries correctly submitted in accordance with these Terms and Conditions. There is no cash alternative for the prize and it is not negotiable or transferable.
  • All winners will be notified (having made reasonable efforts to do so) via email by a member of McCann Manchester, the Promoter’s marketing agency, within 5 working days after the closing date of the promotion.
  • Winners will be asked to confirm their contact details to receive the prize in which case the winners will have 3 days from the date the email notification was sent to respond as instructed in the email notification in order to claim their prize. The Promoter will not be liable for any lost prize bundles as a result of incorrect details being provided or any other reason for a failed delivery outside of Thornton and Ross’ control.
  • Prizes will be dispatched to the winner’s designated delivery address. The address must be a English, Scottish or Welsh address and cannot be a PO Box. Delivery of the prize will be subject to the Terms and Conditions of the relevant courier or postal service.
  • At the discretion of the Promoter, prizes will be shipped within 30 days (subject to delays due to the Christmas period) after the winner has confirmed their details as instructed by email notification.
  • At the discretion of the promoter, products or fragrances may be substituted in accordance with stock availability to fulfil prize.
  • The Promoter shall not be liable for any prizes lost for any reason outside of the Promoter’s control.
  • Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees.
  • Your statutory rights are not affected.


Privacy and Data Protection

  • You agree that the Promoter may, but is not required to, make your entry available on its website www.zoflora.co.uk and any other media, whether now known or invented in the future, and in connection with any publicity of the competition. You agree to grant the Promoter a non-exclusive, worldwide, irrevocable licence, for the full period of any intellectual property rights in the competition entry, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the competition entry for such purposes.
  • The Promoter will use any personal data submitted by the entrant in accordance with its privacy policy set out at https://www.zoflora.co.uk/privacy-policy/ and solely for the purpose of operating this promotion and for no other purpose. To that extent, the Promoter may share such personal data with third parties involved with this promotion, the Promoter will delete any personal data submitted by the entrant after the end of the promotion, save where the Promoter is permitted to retain it in order to comply with applicable law. An entrant may exercise any of their rights under data protection law, such as requesting access to or the correction or deletion of his/her personal data, by contacting the Promoter.
  • If you object to your information being published or made available for this purpose, please contact the Promoter using the contact details in the Promoter’s privacy policy (see above). In such circumstances the Promoter shall still be entitled to provide the information and winning entry to the Advertising Standards Authority (“ASA”) if required.


  • The promoter shall not be responsible for any internet service interruptions or electronic fault experienced by the entrants when completing the survey. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of entries.
  • The Promoter reserves the rights to vary these terms and conditions or cancel the Promotion at any stage in the event of circumstances arising beyond its control.
    All the Promoter’s decisions relating to this Promotion are final and binding. No correspondence about the Promotion will be entered into.
  • All participants take part in the Promotion at their own risk and to the fullest extent possible in law the Promoter accepts no liability with regard to entries and the prize(s) whatsoever. The Promoter will have no liability in relation to the conduct of the winner, nor in connection with any circumstances outside its control with respect to the entries and the prize(s). The winner shall be subject to the policies and terms and conditions of any and all third parties involved in the creation and fulfilment of the Prize.
  • By entering the Promotion, participants will be deemed to be bound by and have accepted these terms and conditions. Failure to comply with these terms and conditions may result in disqualification from the Promotion and forfeiture of the prize(s).
  • This Promotion will be governed by and construed in accordance with the laws of England and Wales. By participating the participants agree that any and all disputes regarding this Promotion will be subject to the jurisdiction of the English courts.